Frequently Asked Questions
Where is FitloreX based?
Fitlorex is proudly based in the United States, with our office located at FitloreX, 105 Broad St, Bridgewater, Virginia 22812.
We operate online and serve customers across all 50 states with reliable U.S. shipping.
What products does FitloreX offer?
We specialize in home fitness and training equipment, including:
>>Resistance bands and training tools
>>Dumbbells and weights
>>Yoga and Pilates accessories
>>Home workout gear
Gloves, mats, and performance apparel
Each item is carefully selected for quality, durability, and functionality to support your fitness journey.
How long does delivery take?
- Standard Shipping: 5–12 business days— Free
- Express Shipping: 5–8 business days — $19.99
What is your return and refund policy?
We offer a 30-day return policy on most products.
If you’re not satisfied with your purchase, you can return unused items in their original condition for a replacement or full refund.
For complete details, please visit our Refund Policy page or contact us at mailto:contact@fitlorex.shop
Is my payment information secure?
Yes. All transactions on our website are protected by SSL encryption to ensure your personal and payment information remains safe.
We accept major payment methods through trusted, secure gateways.
How can I contact Fitlorex for support?
You can reach our customer support team via:
- Business Name: FitloreX
- Business Address: 105 Broad St, Bridgewater Virginia 22812, United States
- Business Email: Contact@fitlorex.shop
- Business Phone: +1 540-271-0197
- Business Hours: 9:00AM - 05:00 PM (Monday - Friday)
Our team is available Monday – Friday, 9:00 AM – 5:00 PM (EST) to help with orders, returns, or product inquiries.